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| Value for Money | 5.3/10 |
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| Overall rating | 4.3/10 |
| Value for money | 0/10 |
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| Overall value | 0/10 |
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There is a big wide exit for you to walk out
Just about every thing here was worthless. The equipment was busted half the time, most of it was cardio, they catered to people that possibly think getting up from the couch to get their bonbons from the fridge qualifies as a workout. The prices are outrageous, and then they try to bilk more money out of you for making use of any other aspect of the gym, 99 dollars a month extra for use of the performance training center, 60 dollars a month extra for use of the boxing center...etc. The staff are as unhelpful as they are unknowledgeable. This gym is trash through and through for anyone that desires even a modicum of value.
After being suckered into a contract of one year with them, I made the most of it for the period. After one year, you can imagine I was ready to bail from this overcrowded, under-equipped sorry excuse for a gym. So I cancelled my membership, and they told me that my cancellation was effective immediately. Unbelievable, I paid for the entire month, and couldn't use the gym for two weeks of what I paid for. I was told if I cancelled any later, they would charge me for the following month as well. I left, saying good riddance and that would be the end of it...right? Nope, you guessed it, they went ahead and charged me for the following month anyhow. Talking to affected staff produced nil, so I had to get my credit card company to handle it. Absolutely the worst Gold's Gym I've ever been to, the absolute worst/unfriendly customer service (they all clearly act and look as if they are being paid 4 cents an hour to be there), and the poorest excuse for a billing department in the western hemisphere. Stay far far away.
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