Cahoot Loans Review

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1.6 stars
Average rating for this product is: 1.6 out of 5

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erictheviking's Review of Cahoot Loans

27th Dec 2006

Overall Rating

0 stars
  • Value for money
    0 stars
  • Loan Rate
    Poor
Good Points

None


Bad Points

They owe me money


General Comments

I set up the loan easily 2 and 1/2 years ago, and I was in a position 4 months ago to close the loan and pay the outstanding amount early.

Cahoot had a facility to do this online, and I thought the loan account had been successfully closed, as the settlement figure had been taken out of my current account.

Unfortunately, although my direct debit payments stopped, the account remained open, therefore appearing as though I was in arrears.

After numerous phone calls to Cahoot, customer services admitted the mistake and arranged a refund of £266, which was owed due to a mistake in the settlement figure. This was 3 months ago. Despite multiple discussions with Cahoot customer services and messages of : Yes, we apologise, the cheque is in the post... I am still waiting for the money they owe me.

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