quest gym motherwell and airdrie review

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Average Ratings
Value for Money7/10
Overall rating6/10
67% Recommended2 out of 3 Reviews

Review of Quest Gym Motherwell and Airdrie

By Fitken Rank: Sergeant on 25th Dec 2006

Fitken's Ratings
Value for money2/10
Overall value2/10
no Fitken's recommendation

Good Points

Membership price is cheap

Bad Points

Unfortunately due to recent events Quest has crashed out of the decent health club status. There are no qualified staff employed any more with signs up trying to cover this point, there is no heating and at this time of year (winter) that is not the way to treat or attract customers.

General Comments

It is a sin that this compnay has crashed into its now poor condition. It once supplied a very needed outlet for gym users to train in a comfortable club with good equipment and staff and at a realistic price instead of all the big power companies dominating the industry. All the 'would be' new owners of clubs should head this warning - it is never good practice to think your business is safe and you should listen to staff who know the industry better than you........ the outcome could be the same as this one..... a once profitable and marketable company that is now close to crumbling due to bad decision making by its owner and not listening to his senior staff when he asked for advice. The club is in poor condition and its once incredible good word-by-mouth reputation is now non-existant.

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3 Comments on Review by Fitken for Quest Gym Motherwell and Airdrie

  1. fitrom on 22nd Jan 2007

    I thought I would add a few comments about Quest gym. I agree entirely with fitken in his criticisms towards this gym. As a former member I was disgusted with the poor hygiene in the shower rooms etc. As for the staff (or should I say lack of staff?); one of them is a beauty therapist and the other a receptionist, so any advice on training is not available, nor is nutritional advice. There are also no qualified first aiders present.

  2. Fitken Rank: Sergeant on 17th Jul 2007

    Unfortunately I heard that standards have fallen and yes the staff "or lack of staff" is now a major issue. Not only does this not look professional but it is operationally poor and certainly NOT professional. According to sources it has been shambolically attempted to cover this up by placing signs up around the club stating that no staff are able to help ........ is it just me or is that not an essential part of the service........ but heh who am I to question the actions of an owner who didn't listen to his staff, bled his major earner dry due to blind selfish behaviour and now has an unqualified club with poor reputation. I leave the answer of that to the readers of this.

  3. bonner m123 on 3rd Jun 2008

    Sorry to hear today when attending the Airdrie Quest gym today this is due to close this month.I have been a member for over 3 years and will miss the friendly atmosphere.Good value for money and staff are always helpful.Good luck to everyone.



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