qantas airways review

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Average Ratings

Flight on time?	7.6/10
Customer service	5.7/10
Comfort on flight	5.7/10
Quality of food	4.8/10
Value for Money	5.3/10
Reviewer Rating	5.7/10
Overall Rating	5.9/10

55% Recommended18 out of 33 Reviews

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By Dobson73 on 24th Dec 2006

Dobson73's Ratings

Flight Date	QF004, April 2007
Flight From - To	Honolulu-Sydney
Ticket class	Economy
Flight on time?	10/10
Customer service	2/10
Comfort on flight	7/10
Quality of food	3/10
Value for money	4/10
Overall value	3/10
Dobson73's recommendation

Good Points

Flight was on time. The Customer Service Manager onboard was very professional and pleasant

Bad Points

Cabin Crew

General Comments

The crew had obviously had a terrible stay in Honolulu and took it out on the passengers, particular one of the crew members working our side of the rear cabin. I have had many terrible flights with this airline but this man's attitude towards us was rude to the point of aggression. When we complained to the CSM (who was very pleasant) the crew member then poured on the charm to my girlfriend and I but continued to be rude to all other passengers. As an Australian, it is disappointing to see that QANTAS really does stand for Quick And Nasty, Typical Aussie Service.

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