GroWell Hydroponics www.growell.co.uk Review

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3.3 stars
Average rating for this product is: 3.3 out of 5

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geoffart79ii's Review of GroWell Hydroponics www.growell.co.uk

22nd Dec 2006

Overall Rating

5 stars
  • Value for money
    4.5 stars
  • Customer service
    Excellent
  • Quality of website
    4 stars
  • Goods purchased & cost
    More of, well, nearly the same stuff.
  • Delivery
    On time
Good Points

If I was to rate it next to every online grow shop, it would get 10/10; if I were to rate it in comparison to the perfect shop that exists only in my imagination, it would only get a seven! Since that perfect shop doesn't even exist, it gets a ten! The catalogue and website are both very informative, and even go some way in the direction of offering friendly advice, along with introducing customers to new products. This is obviously a very well run business across all fronts, and my first - rather rash judgment, although giving a satisfactory rating, was perhaps a little lower than should have been given.


Bad Points

There really aren't any that I can see. There was a minor problem, which must have been a freak event (rather than the norm I had it down for) that resulted in me giving this company a lower score than perhaps was justified.


General Comments

I received a very good service all round from GroWell Hydrophonics. Real care is put into advertising products and reaching out to customers (that's me and you). Honest advice, directed at helping you, rather than selling a product you don't want or need.

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Members' Comments ongeoffart79ii's Review

  • geoffart79ii Rank: Sergeant on 22nd Feb 2007

    Well, one additional point might well have been delivary times. They do deliver on time but, it always comes at the latest possible (a whole week after order). Most shops will deliver much faster than that. Dispatch has consistantly been three whole days! Whilst they are well stocked with a full range of great products and a wealth of knowledge about them, a whole week might be a bit long for some! If thats not an issue, I think they are great.