Peak Imaging www.peak-imaging.com Review

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2.5 stars
Average rating for this product is: 2.5 out of 5

From 0 ratings and 6 reviews

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PDPhoto's Review of Peak Imaging www.peak-imaging.com

21st Dec 2006

Overall Rating

0.5 stars
  • Value for money
    2 stars
  • Customer service
    Poor
  • Quality of website
    2 stars
  • Goods purchased & cost
    Photo Prints >£100
  • Delivery
    Up to a week late
Good Points

When, and I mean, When they get it right it's great.


Bad Points

bad customer service, constantly getting orders wrong, changing sizes of prints, getting colours wrong, not contacting customers with problems.


General Comments

I've used Peak-Imaging for over a year now. When they do get the prints right they are good, unfortunately this is getting less frequent.

Every order I have placed with recently (5 orders) they have got wrong, they have altered the colours/saturation, changed the aspect ratio, printed gloss instead of matt, getting colours wrong.

I have no faith in them anymore, I have stopped using them. Unless you like a gamble, steer clear!

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Members' Comments onPDPhoto's Review

  • AngryShopper Rank: Lieutenant on 5th Aug 2007

    I have just used Peak Imaging for a model portfolio, and found that the above problems are still very much occurring. I won't be using this lot again. Prints were re-sized without my permission, and prints were produced in a very dark manner, even though I used their colour settings etc. I ended up reprinting half the images on my own Canon Pro 9000 (very good machine)!