Easy Devices GPS Sat Nav Store www.easydevices.co.uk Review

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Easy Devices GPS Sat Nav Store www.easydevices.co.uk
3.4 stars
Average rating for this product is: 3.4 out of 5

From 3 ratings and 23 reviews

Thumb up 70% of users recommend this product

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wilsod's Review of Easy Devices GPS Sat Nav Store www.easydevices.co.uk

10th Dec 2006

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    Average
  • Quality of website
    2 stars
  • Goods purchased & cost
    £70
  • Delivery
    On time
Good Points

Someone always answerer's the e mails. They tried to fix the problem.


Bad Points

They resolutely refuse to accept responsibility for a product they did not check properly before they A) advised me it was compatible B) Said the problem could be fixed.


General Comments

They seem to be working outside the law. They don't accept liability for a product that was clearly "not fit for the purpose it was intended". They have refused to give a refund and I have now spent 6 months! Trying to get a solution to the problem - which is a Designator 6 upgrade to my old designator 2. It has never worked on my pda - despite what they said, and they should have checked destinations website to see that (which I did later). Having sold the duff product they messed me about no end. The guy I deal with is nice enough but says "no refunds". This is ILLEGAL! So, I'm now going to sue them!

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