The Mobs www.themobs.com Review

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The Mobs www.themobs.com
0.8 stars
Average rating for this product is: 0.8 out of 5

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TimC1978's Review of The Mobs www.themobs.com

6th Dec 2006

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    Non-Existent
  • Quality of website
    0 stars
  • Goods purchased & cost
    Phone £0.00
  • Delivery
    Still waiting

I ordered a phone from themobs.com over two weeks ago - their website has disappeared. I read here they've applied for voluntary liquidation. I have no contact details for them.

I guess I may be lucky cos I haven't spent any money yet - but if I order a phone from someone else will I end up with 2 bills? Would Orange be able to help - the contract was with them?

Confused!

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Members' Comments onTimC1978's Review

  • jeannielee on 11th Dec 2006

    I was caught by The Mobs, and now I have no idea how to proceed. I contacted 3 and was told that I must now pay the full amount to them! I've cancelled my standing order, and as I am only getting a state pension, there is no way for me to pay £35 per month. Does anyone have any ideas?

  • Waris on 30th Jan 2007

    I have answer for this as i am in the similar situation. I am so angry that I would like to withdraw my direct debit payment process and ask network 3 to stop sending me further bills as I already paid out cashback amount of £157 for something which i will never get back. So request network 3 to change the plan as they allow you after 6 months contract period. They offered me £25 per month for next 6 months which will cost me another £150 but they will permit only 200 minutes per month, otherwise if I do not change my existing plan then it will cost me £205 for 400 minutes per month. There is at least saving of £50 as it left me no other choice., although, reduce it down to 200 minutes rather then 400 minutes.

    We are unfortunate guys who were betrayed by the mobs, mobile solution. I learnt a lesson not to order any mobile through internet especially deals on network 3.

    I believe there are hurdles to face in life but these kind of hurdles/pain in neck are set up deliberately which are not tolerable.

    I have my sympathy with those who work so hard like me to earn money enough for living and look forward for good cashback deal through network 3 dealers/suppliers and later on be deceived by them and it is great luck for network 3 to get away from it. I blame network 3 to who give authority to the mobs to act on their behalf. think but do not sleep on it!!!!!

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