Motorpoint Derby, Derbyshire Review

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2.2 stars
Average rating for this product is: 2.2 out of 5

From 0 ratings and 12 reviews

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Jafius366's Review of Motorpoint Derby, Derbyshire

Overall Rating

4 stars
  • Value for money
    5 stars
  • Town/City
    Not Set! Not Set!
  • Customer service
    4 stars
Good Points

Great customer service, information and above all the bargain prices!


Bad Points

Cannot collect the car at the weekend. Also it is not clear from the website which of cars are in stock and at which sites and also which ones they have on order but have not yet arrived (or even been built!)


General Comments

Just collected a brand new Renault Megane from Motorpoint Derby. Absolute bargain price and drives beautifully. The customer service on the phone and on site was very good - informative (from the start I was informed that the car was an import from Cyprus (but thank God, English manuals!)), patient (they waited for me to sort out a problem that arose with the insurance) and not too pushy. I decided not to take any of the finance, top-up insurance or extras they offered, and they did not try to hard-sell them. The operation they have on the site and the tremendous turnover of cars is very impressive to see, they had at least three other people for collecting cars when I was there. The staff were courteous (they took extra photos of the car and e-mailed them to me) and willing to help (they printed my 7-day free insurance documents there and then). The only drawback is that as they are very busy at weekends, you have to collect the car during the week - a hassle as I had to take a day off work to go to Derby and return to the South of England. Overall very good and will definitely recommend them!

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