XX's Review of Citibank Direct Current Account
21st Nov 2006
Overall Rating
- Customer Service
- Ease of use
Good looking website
Good publicity
Bad Points
All the hidden bad points
General Comments
Their website clearly says if you open a Citibank current account with them, you will have an automatic £500 interest-free overdraft buffer. In fact, it will not be available if you do not have your salary directly credited into your account. They don't even send you a cheque/pay-in book if you do not have £2000 credit in your account. Nothing says so on their T&C's, and why would you put funds in without the ability to use your own money?
Since their current account offers a gross interest of 0.10% p.a., you thought to maybe open an Flexible Saver Issue 2 with 5.45% gross p.a at the same time, but when you ask for it, you find out you need to earn £25K in order to have such an account. Again, nothing says so on their website.
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