CyberPower Inc. Xtreme Gamer Platinum Pro Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 0 ratings and 24 reviews

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scotty10's Review of CyberPower Inc. Xtreme Gamer Platinum Pro Computer

17th Nov 2006

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Ease of Use
    1 stars
  • Time Computer Owned
    Less than a Week
  • Ease of Set Up
    1 stars
Good Points

Looked nice.


Bad Points

Terrible customer service. Computer didn't work properly on arrival and same problem occurred after being repaired twice. Offered new PC, which didn't happen - just revamped old one. So never actually had computer longer than a few days, as it was sent back three times!!


General Comments

My CyberPower Inc. Xtreme Gamer Platinum Pro computer system never worked on arrival. It kept switching itself off when accessing Media Centre, which turned out to be the internet connection. I sent it back to Cyberpower twice for repair, and each time it came back with the same problem. I was told they would build a new PC, but they didn't. After the third time I gave up all confidence in the company, and I asked for a full refund, which they haven't given, and they are making me pay for the postage (£20). The compensation they gave for all the trouble caused was a pen drive. I have returned everything, even though I didn't see why I should return the compensation, and they still refuse to refund me in full. So not only do I have NO COMPUTER, but am out of pocket too.

They even admitted the person who built and dealt with the repairs has left the company because he made a lot of mistakes, but because I gave up hope after THREE chances of repair, apparently it's my fault!?

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