ring o' roses, sydenham, london review

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Value for Money	6.8/10
Overall rating	5.6/10

59% Recommended10 out of 17 Reviews

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Review of Ring O' Roses, Sydenham, London

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By TJohn on 15th Nov 2006

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Value for money	0/10
Overall value	0/10
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I also had the worst experience at that branch, the staff you have there are rude and the dresses are dirty and smelly. They wasted time then they started rushing me. I wanted to cry they forced dresses on me not listening to my view of what I want. I hate that branch I would never recommended anyone to go to that branch. They should change the staff there.

2 Comments on Review by TJohn for Ring O' Roses, Sydenham, London

1. amybabe22 on 17th Nov 2006

   I went to the Ring O' Roses store and they were nothing but helpful, and I enjoyed purchasing my dress there. Maybe everyone has a bad day, but they were on top form for me!! Also, the dresses you try on aren't the ones you buy, so it doesn't matter what they are like.

2. fluffk on 12th Jan 2007

   OK, now I'm really worried. Although it is good to read one positive review - I guess.
   
   Can I ask if anyone has had any trouble with going back to the Sydenham branch shop to try on the sample dress with your new bridal shoes (which you have bought from another retailer)?
   Because apparently, they only allow you to go back ONCE to try on any shoes you have bought with the sample dress (this is after you have ordered your dress and they have taken 50% of your deposit). It is very difficult to organise this all in one viewing. How many shoes are you supposed to buy all in one go? They're not cheap! I was given the impression by a member of staff that I could keep going back to the shop to try on the sample dress with my new accessories etc. Why did she not reiterate there and then that I could only do it once?
   All they had to say was “It’s in your terms & conditions”.
   
   The staff made me cry today, because they've ruined the whole experience. Buying a dress, particularly a bridal dress, should be a wonderful experience. The staff (all three of them) would not initially allow me try on the sample dress with my new shoes – which I’d bought online and had to return within seven days.
   
   I was standing there with my friend and we were arguing with the staff for 10 minutes or so. I even had an appointment with them, but apparently I’m not allowed to have a second appointment?!*! Weird. Why did they book me in then?
   
   I have spoken to some other bridal retailers (on Chiltern St), and they have all said that of course you can keep coming back to try various shoes with the sample dress.
   I am now SO worried, and feel that the staff at the Ring O Roses need to restore my faith - I don't know what to do now.
   
   Does anyone have any comments on the lady who does the alterations - is she any good? I don't know whether I should look for another dress now just in case!
   
   Anyone got any good or bad comments PLEASE! Really desperate to hear more.
   Thank you.
   
   Wish I had gone to Johanna Hehir.

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