Dyson DC07 Review

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Dyson DC07
2 stars
Average rating for this product is: 2 out of 5

From 14 ratings and 105 reviews

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Tony.'s Review of Dyson DC07

26th May 2003

Overall Rating

0 stars
  • Value for money
    0 stars
Good Points

Suction when machine is brand new.


Bad Points

Not reliable. Very Fragile. Poor value for money. Not fit for the purpose for which it was sold. Poor after-sales service.


General Comments

** "The Wrong Type of Dust on the Carpet" **. I thought this was a great vacuum cleaner in the first week of use. How wrong I was!!! Within 14 days of normal use, small plastics bits of it (it's all plastic!) were falling off. Within 2 months the main motor began to overheat/ cut out after 3-4 minutes of use. This could only be prevented by regularly buying new 'filters' at substantial cost. I am a patient man. I continued the use-overheat-new filter-use cycle for a further 4 months. Then it began to over heat after 2 minutes of normal use with brand new filters. I went to look for that receipt but could only with the guarantee card...which Dyson would not accept when I tried to return the useless thing to them for 'repair'. So, 14 months after spending over £250 I threw it in the skip at the local council tip. And bought a top-of-the-range conventional Miele for less money. On reflection, I can't think of anything else I've ever bought which has been such a complete waste of money.

In Summary:
1 - Very poor build quality
2 - NO reliability
(I note that the product literature now admits that it cannot be used for any type of dust so UNUSUAL as the type you may generate while drilling a hole in a wall)
3 - No decent after-service

A WASTE OF (a lot of) MONEY.

(and if you don't believe me, just read the last 2 years of 'Which?' magazine reports about which brand of vacuum cleaner has the WORST reliability record in all of Europe.....)

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