Bio Technique Avance Standard Long Pulse Diode Laser www.centre-biotechnique-avance.com Review

Overall Rating

I can honestly say there are no good points to mention about this product or this company. The website appears to be professional and informative however I was very disappointed. I only wish I had found a review on this company before I spent nearly £2000 on one of their lasers.

I purchased the LDM10K laser for $3000 which is is approx £1700. I followed the instructions exactly and it did not work whatsoever. According to their website the LDM10K laser is supposed to have a beam size of 0.4cm by 0.8cm. When testing the laser on the carbon test paper, the beam was the size of a pin prick (I had previously purchased a home laser for £99 which had a larger beam than this). Upon further inspection of the laser it was obvious it was a tiny laser beam surrounded by a red light which makes it appear larger than it actually is (the laser only burned a pin prick sized hole in the carbon paper). Still, I used the laser for a period of time to see if it actually worked at all - I did not see any results whatsoever (I have dark hair and fair skin and should be a perfect candidate for laser hair removal). Furthermore, when I emailed the company about my dis-satisfaction with the product they were very unhelpful and rude and made me jump through hoops to return the product (i.e you have to fax them to request a returns authorisation number, they then say that they do not guarantee to refund the whole amount, they do not refund shipping costs, you have to return it in different packaging to what it was sent in, etc., etc., etc.). This is in spite of the fact that they offer a 100% satisfaction guarantee which gives you 90 days to return the product for a full refund. In the end I wrote so many emails and got my credit card company involved to get my money back from them. Please do not be fooled like I was by their professional looking website. If you are still going to go ahead and purchase one of their lasers I would strongly recommend that you pay on a credit card so that you are protected.