sky digital review

Have a picture of Sky Digital?, please send it to us.
Picture courtesy of c_s_world.

Average Ratings

Customer Service	3.7/10
Features	6.6/10
Value for Money	5.1/10
Reviewer Rating	4.7/10
Overall Rating	4.5/10

48% Recommended14 out of 29 Reviews

• Overview
• Reviews
• Write your review
• Ask a Question

By naclight on 10th Nov 2006

naclight's Ratings

Time Service Used	1 - 6 Months
Customer Service	0/10
Features	4/10
Value for money	5/10
Overall value	1/10
naclight's recommendation

Good Points

Offers free broadband.

Bad Points

The worst customer service.

General Comments

I had to ring them up almost every day to get anything done. When I first rang them up they promised to have Sky TV up within 2 weeks, and broadband 2 days afterwards. It took them 4 weeks to set up the digital TV (only because I called them every day) and 6 weeks to install broadband. They never returned calls as promised. Nobody took responsibility for anything. If I called 3 times a day, all 3 people would tell me something different. They forgot to send my viewing card before an engineer showed up, delaying everything even more. Surely enough, the same happened with broadband. They had promised one date, and when I called to double check 1 day before, there was no information about it on their system. They gave me a second date - same thing happened. I phoned them up, and it turned out they hadn't even sent me the installation package.

Important, please be aware that:

1. For each negative review there may be hundreds of satisfied customers.
2. None of the information is validated by Review Centre. Reviews are the opinions of the individuals concerned. All Content published is moderated to meet our Terms and Conditions.
3. We encourage companies to respond to negative reviews by using the comment facility at the bottom of the reviews.

naclight's review has yet to be rated - Be the first!