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- nasking's review
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| Content | 6/10   |
|---|---|
| Value for Money | 9/10 |
| Overall rating | 8/10 |
By nasking
on 10th Nov 2006
| Time Software Used | 1 - 6 Months |
|---|---|
| Ease of Set Up | 10/10 |
| Ease of Use | 7/10 |
| Value for money | 10/10 |
| Overall value | 8/10 |
 nasking's recommendation | |
SupportMagic is an ultimate Customer Interaction Management suite for all sizes of companies. This On-Demand suite will cater to all the companies who want to improve their support activities.
Visit: www.supportmagic.com
This application is given out for FREE!!
There are no bad points in this application.
The official SupportMagic website went live early this morning on Thursday 9th November 2006. SupportMagic v1.12 is an On-Demand customer interaction management suite which stands out from other CIM applications.
Today's announcement says about the capabilities and deliverables of the suite:
SupportMagic's multi-channel communications platform integrates live chat, email management (ticketing), troubleshooter, and self-service/knowledge base technology to manage online sales and customer support in a most advanced way. Deployed on the cutting-edge technology of J2EE.SupportMagic releases with a BIG BANG!
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