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- darylmushtaq's review
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| Content | 5.7/10   |
|---|---|
| Reliability | 1/10 |
| Customer Service | 3/10 |
| Value for Money | 4.8/10 |
| Reviewer Rating | 5.3/10 |
| Overall Rating | 5.1/10 |
By darylmushtaq on 9th Nov 2006
| Content | 10/10 |
|---|---|
| Value for money | 9/10 |
| Overall value | 10/10 |
 darylmushtaq's recommendation | |
Great customer services.
Extremely reliable.
Dynamic IP address.
Might eventually be dragged down to NTL "standards".
Better prices for new customers.
I provide IT support for home users, often in the form of trouble shooting broadband. I have only ever visited one Telewest customer. Their support had resolved the problem within 10 minutes of me dialing them.
Compare that to the four hours that I have spent on the the phone to BT in one day alone.
In the event of a fault you don't have to try to convince someone to convince BT to come out and check the line manually or at the exchange.
Telewest Broadband are the only ISP that I would recommend.
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