Have a picture of Dell Inspiron 6400 Laptop?, please send it to us.
Picture courtesy of derred.
| Screen Quality | 9.4/10 |
|---|---|
| Battery Life | 7.8/10 |
| Ease of Use | 8.9/10 |
| Value for Money | 8.4/10 |
| Reviewer Rating | 8.4/10 |
| Overall Rating | 7.5/10 |
By macone on 6th Nov 2006
| Time Laptop Owned | 1 - 6 Months |
|---|---|
| Screen Quality | 7/10 |
| Battery Life | 7/10 |
| Ease of Use | 6/10 |
| Value for money | 7/10 |
| Overall value | 4/10 |
| | |
Good price
Nice looking laptop
Good specification for the money
The software supplied is not very good, in particular McAfee. The fan kept cutting in on a regular basis. It seems to be connected to the battery, and it slows the machine down. I complained to technical support, after a major effort to get through.
Although the Dell Inspiron 6400 laptop is a good spec, the on-line and phone technical back-up is frustrating I spent 60 minutes plus waiting for a technical person, and it took over 3 phone calls and several e-mails before I got a response. Dell offered a repair as the only choice, and I kept being told that was the only option, and after 7 days of ownership. There is no way can you get your money back. I did not want a repair, so I insisted on a refund. I had to escalate to a senior person after 3 attempts, and I will get a refund. I am not happy with their attitude.
Important, please be aware that:

| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 1 | 0 | 0 |
Total Respect: -1
Would you like to see a review that's not being listed?
AKC on 29th Feb 2008