Auction Fitness www.auctionfitness.com Review

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Auction Fitness www.auctionfitness.com
3.5 stars
Average rating for this product is: 3.5 out of 5

From 0 ratings and 5 reviews

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LeeM3's Review of Auction Fitness www.auctionfitness.com

2nd Nov 2006

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    Non-Existent
  • Quality of website
    2.5 stars
  • Goods purchased & cost
    Treadmill £550
  • Delivery
    Still waiting
Good Points

Looks like lots of good kit at good prices, but...


Bad Points

My account shows no items won.


General Comments

I won the auction, I paid the full price at Auction Fitness (including a rather steep £100 for delivery) and an extra £50 for warranty. Since then I have not had so much as an email and 'my account' shows no items won. I have left phone messages, I have emailed repeatedly, I am now hitting as many message boards and forums as possible to spread the message - until they prove they can deliver or even get in touch, do not use auctionfitness.com! Use eBay, it's safer and quicker.

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Members' Comments onLeeM3's Review

  • Maria Clark on 8th Nov 2006

    Comment left by Auctionfitness.com:

    This customer won an auction and paid for his item on the 30th October. It was serviced and checked on the 31st and dispatched on the 1st November.

    Delivery was attempted on the 3rd November, however there was no one home to accept the delivery. A card was left and the customer called back requesting delivery on the 8th. The machine was delivered at 10am on the 8th.

    The customer has only given us 1 contact number which has no answer and no voice mail service. An email had been sent to the customer asking him to contact myself on my mobile, but no call has been made.

    What more could we do??!!

    Maria
    Auctionfitness.com
    Tel: 0870 8519419
    Mobile: 07774 658549