LG RZ-42PX11 Review

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LG RZ-42PX11
2.2 stars
Average rating for this product is: 2.2 out of 5

From 9 ratings and 19 reviews

Thumb down 42% of users recommend this product

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masson123's Review of LG RZ-42PX11 Plasma Television

Overall Rating

0 stars
  • Value for money
    0 stars
  • Image Quality
    4 stars
  • Features
    4 stars
  • Time Plasma Television Owned
    Over 1 Year
  • Sound Quality
    4 stars
  • Ease of Use
    4 stars
Bad Points

Major break down after two years


General Comments

My LG RZ-42PX11 was two years old on 20/09/2006. Two weeks ago it broke down. It requires a new video panel costing £411. So much for 30,000 hours. LG doesn't want to know. Beware!


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Members' Comments onmasson123's Review

  • LJASH on 4th Apr 2007

    My problem exactly the same. I will fight it with them and take them to court mine lasted 2 years 3 months. You still have the right to sue if the goods don't last for a reasonable time.I paid £1600.00 for mine and there is obviously a problem with them.
    L.J.ASH

  • masson123 Rank: Lance Corporal on 4th May 2007

    Interesting to read your comment LJASH.To be honest I gave up on mine & sold it for £50. I too paid over £1500 originally. It will be interesting to see the outcome of your case. I have been informed recently that on any item costing over £1000 a manufacturer is obliged to replace up to five years on a faulty goods.

  • gsglg Rank: Lance Corporal on 21st Sep 2007

    I guess I am lucky! Ours lasted 2 years 7 months. Its cost in Greece was Euro3000 and just paid 500 to be fixed. They said they had to replace 3 boards. I called LG customer service to complain they said they have no responsibility after guarantee expires. I told them with such bad quality and high cost, I do not think they can go far and I will never buy an LG product again. They did not seem to care. Just from my case they have already lost 2 customers in a week as I advised against buying an LG laptop for the office and a colleague that was about getting an LG TV changed her mind after hearing my story. I will try to find information about this 5 years guarantee masson123 mentioned, it sounds logical.