Matt Petch's Review of Philips 32PF9964 Plasma Television
23rd Oct 2006
Overall Rating
- Value for money
- Image Quality
- Features
- Time Plasma Television OwnedOver 1 Year
- Sound Quality
- Ease of Use
Nice picture, looks good on the wall.
Bad Points
That On/Off switch - 2nd time it's gone wrong.
Loud, infrequent cracking noise, like static, only worse.
Poor after-sales service.
General Comments
Having read the other reviews it seems the switch problem, with the Philips 32PF9964, has come back to haunt us too. The other two problems were sorted just inside the original 2 year guarantee, service was as experienced by the other two - on hold, not called back, in for 3 & 4 weeks = Poor.
We've had it for 3yrs 10mths, average use, would've expected it to last 5/6 years. Won't be buying Philips next time.
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On average, people found this review very helpful
Members' Comments onMatt Petch's Review
Kennyt on 22nd Jan 2007
Web Links
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Philips 32PF9964 Test Fernseher
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BAUKNECHT service manuals and owner's manuals download
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I have exactly the same switch problem and as I have had the unit over 2 years Philips are not interested, they deny that this is a common fault and would only redirect me to a service company who wanted in excess of £400 up front just to look at it.
I will never have Philips products in my home again.