Custom Car Hire Review

Watch this item
Custom Car Hire
3.3 stars
Average rating for this product is: 3.3 out of 5

From 2 ratings and 11 reviews

Thumb up 64% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item

derfnam's Review of Custom Car Hire Car Hire

Overall Rating

0 stars
  • Value for money
    0 stars
  • Country & City of hire
    Italy
  • Choice of vehicles
    Poor
  • Date of hire (month/year)
    September 2006
  • Condition of vehicle
    Poor
Good Points

None


Bad Points

Everything


General Comments

I'll never use Custom Car Hire again. The reserved car was not available from Thrifty Rent A Car at Florence airport, although I had the confirmation from Custom Car Hire. I had to rent from another agency at a much higher rate.
They did not respond to my complaint and kept the deposit.


Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

On average, people found this review not helpful

How helpful did you find this review?


Members' Comments onderfnam's Review

  • Customcars on 22nd Jan 2007

    Dear derfnam. We are seriously shocked and disturbed that you encountered such problems with your rental. At Custom Car Hire we pride ourselves in our attention to customer care, and we would encourage you to please contact us so that this situation may be sorted out. I am asking you to do this because we are unable to find any evidence of a complaint being raised with us for this company at that specific location. We take very seriously any complaint or criticism, and we actively encourage our clients to contact us after their rental to share their experiences, good and bad, with us. Our contact details can be obtained from our web site, and I would encourage you to please contact us so that we can be given the opportunity to resolve this issue.

    Custom Car Hire Limited