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| Quality of website | 5.5/10 |
|---|---|
| Value for Money | 4.1/10 |
| Overall rating | 3.1/10 |
By hatemesh on 20th Oct 2006
| Goods purchased & cost | desktop tower for £400 |
|---|---|
| Customer service | Non-Existent |
| Delivery | On time |
| Quality of website | 7/10 |
| Value for money | 2/10 |
| Overall value | 2/10 |
| | |
Delivery came a few days earlier than they said.
Poor customer service. They promise to ring back or email you and they never do.
When my MESH computer stopped working after two weeks, it is impossible to get any help. You have to wait ages on a 0870 number to talk to someone. Then when you ask for a refund, it takes a week to send out a red label, then 2 weeks for them to test the computer before they give you a decision. All this time, they have your money and you are without a computer! Would never buy a Mesh computer again!
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