Written on: 12/10/2006 by james ee
Unreliable - failed after 2 months and still in repair after 5 weeks
TomTom customer support is more like customer delay
My two month old TomTom One became very unreliable during the recent warm weather, although in an air-conditioned car with temperatures much less than the specified 50 degrees C, the TomTom One operation was very flaky, requiring many hardware resets. Eventually it lost the ability to lock on to GPS.
Dealing with TomTom has been less than a good experience, initially they promised repair time of 5 to 10 days and it is now indefinite, because according to TomTom, they have run out of parts. Wonder why?
Previously I owned a Garnin Sreetpilot 310 which worked perfectly but I thought the more pocket-able TTone would be good. I was wrong!!!
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