MisterWilson's Review of NTL:home - TV, Telephone & Broadband Internet
7th Oct 2006
Overall Rating
- Value for money
- Customer Service
- Time Service UsedOver 1 Year
- Features
No problems with Internet access - yet!
Bad Points
Poor customer service, incredibly long time spent on hold when reporting faults.
General Comments
Soon we're switching from NTL:home - TV, Telephone & Broadband Internet, I've had enough!
1)Picture freezes for a couple of seconds every day on a daily basis.
2)On-screen TV guide is frequently either wrong or not working.
3)Set-top box needs to be switched off + on at the plug to unfreeze it about once a week.
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