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- Bubbles Mobile Dog Wash Bury, Manchester
- sarah matley's review
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| Value for Money | 7.3/10  |
|---|---|
| Overall rating | 7.6/10 |
By sarah matley
on 5th Oct 2006
| Value for money | 0/10 |
|---|---|
| Overall value | 0/10 |
 sarah matley's recommendation | |
There are no good points. These people are unexperienced, unskilled and unprofessional. absolute nightmare.
It appeared that the person who came around to my house had no experience or skill at dog grooming at all. I was told my dog would have his ears cleaned, nails clipped, coat clipped and bathed for £26. In the end he was only given a bath and charged £20. He did attempt to clip the fur but was using the wrong equipment and did it in the wrong direction before stopping and telling me he could not continue as the fur was not long enough and the dog was too wriggly. Leaving my poor dog with missing chunks of fur on his back!! He also warned us before hand that the clippers tend to 'catch and nic' the skin!! this was our first time with this sort of service and have since been shown the correct way and there was certainly no cutting of the skin!! my dog has since been to a proffesional dog groomer who managed to do the whole grooming process perfectly with no injuries and for £6 less! I called to complain and was refused an explanation or a refund and was spoken to agressively and rudely. I have since reported these rogue traders to trading standards who will be making enquiries.
These people should not be allowed to run such a business. They are rude, agressive, unproffesional and unexperienced. My dog was traumatised and could have been injured!
We essentially paid £20 for a man in a van to bath our dog. I am absolutely disgusted and pray trading standards will follow the complaint through thoroughly.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 0 | 0 | 1 |
Total Respect: -1
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