Barclays Student Additions Account Review

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Barclays Student Additions Account
1.4 stars
Average rating for this product is: 1.4 out of 5

From 0 ratings and 9 reviews

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vee88's Review of Barclays Student Additions Account

3rd Oct 2006

Overall Rating

0.5 stars
  • Ease of Use
    0.5 stars
  • Customer Service
    0.5 stars
Good Points

None that I can think of


Bad Points

Too many to mention


General Comments

I've been with them since I was 11 years old, and I seem to have always had problems with them. In June this year, my card was swallowed by their ATM, and when I asked about it at the bank they basically said it was deliberately done, so I had to update my existing account to a student account. Why couldn't they just send out a letter?

The worst thing of all was that I was told by 2 different employees that I would get a £100 overdraft. When I was £17 and overdrawn, they sent out a letter stating that I had gone more than £5 over my agreed limit of £10, and I would be charged £30 for every day my repayments were late! I phoned them, saying £10 was not my agreed limit and that I wanted an increase to £100 and my £30 charge removed. I sat on the phone for over an hour doing this, being interrogated about my 'financial state' and what I spend my money on. When I told them I didn't buy many DVD's or CD's each month, they laughed and said I was 'an unusual teenager'. Also, the £5 charge for the account has now gone up to £6.50 a month.

I'm now moving to another bank, because Barclays have been a complete nightmare.

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