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- chevvies's review
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| Customer Service | 2.5/10   |
|---|---|
| Value for Money | 3.2/10 |
| Reviewer Rating | 1.8/10 |
| Overall Rating | 1.7/10 |
By chevvies on 2nd Oct 2006
| Customer Service | 1/10 |
|---|---|
| Value for money | 4/10 |
| Overall value | 2/10 |
 chevvies's recommendation | |
Whatever interest that I earned.
Everything else.
I haven't received a statement for my ISA account for over a year. Although I have twice made a request over the phone, and once at the branch, to be assured they would call me back to apologise and send me one, but that was 6 months ago. I tried over the phone again today to some call centre where English presumably was not the first choice language. In the end I had to put the phone down in exasperation. Now I'm moving elsewhere.
I previously cancelled my bank account with Abbey National on account of a telesales operator's attitude.
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