vibate's Review of HomeChoice
25th Sep 2006
Overall Rating
- Value for money
- Customer Service
- Time Service Used1 - 6 Months
- Features
Good support from the technical team.
Bad Points
Customer Service team are really rude and obnoxious and are unwilling to help.
General Comments
My service is constantly freezing and and in 2 months the service went down 4 times due to HomeChoice servers not working. This can last for a couple of days or a few hours. As a percentage of 2 months it is quite large and therefore unacceptable.
I don't recommend HomeChoice. Hope you don't find their service too bad because you are stuck with them for a minimum of 12 months. They will charge you for any unused period if you want to get out of the contract.
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