Cyclone C11 Review

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Cyclone C11
4.1 stars
Average rating for this product is: 4.1 out of 5

From 4 ratings and 16 reviews

Thumb up 69% of users recommend this product

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alscbr600's Review of Cyclone C11

25th Sep 2006

Overall Rating

1.5 stars
  • Value for money
    0 stars
  • Length of ownership
    1 month
  • Reliability
    0 stars
  • Year Manufactured
    2006
  • Build quality
    3.5 stars
Good Points

Compact, easy to fit (after you point out to them the errors on the wiring diagram).


Bad Points

Unreliable, bad customer service when alarm is faulty.


General Comments

I thought I had bought a bargain, they say it has a 12 month warranty, but will not honour it after 28 days. My Cyclone C11 Alarm went faulty and I contacted them on the 29th day. He would not do anything about it. Please beware of this company.

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Members' Comments onalscbr600's Review

  • offroader78 Rank: Corporal on 22nd Jan 2007

    I bought two of these for our bikes thinking we had a deal. However, no REAL help, apart from offering to send out their man at our cost when we had an issue with installing them.

    The instructions were NOT for our bikes, as they say they were. Two different bikes yet the same instructions. Called another website company and they put me in contact with their fitter, who pointed out the error on the wire diagrams. He solved my problem in minutes. Just wish I had bought from them first time. Put my mates in contact with them. They bought from them with no problems and GREAT after sales support.

  • offroader78 Rank: Corporal on 22nd Jan 2007

    Thought I would just add, that I may have got it from someone else and not the same chap as this guy, as it was off eBay. But even still, the Cyclone C11 is not a great alarm, and it will be swapped out for a 2 way one when the funds are in place again.... My mate has a 2 way one that is the bees knees.

  • kerryexile Rank: Corporal on 6th May 2008

    I got one of these alarms recently from ebay and had lots of trouble getting it to work - it wouldn't recognise the remotes. I eventually got it working but then it failed again last weekend. I took it apart and found a solder joint between the main PCB and radio receiver board was faulty. I repaired this and the alarm now seems to work fine. I also had some trouble decoding the instructions but eventually figured it out. My guess is these alarms are pretty good but the build quality needs to be improved and the after sales service is poor. I'm reasonably happy with the alarm so far (apart from the trouble getting it to work)!