Normko's Review of The Cotswold Company
25th Sep 2006
Overall Rating
- Value for money
Online ordering fairly easy.
Lots of confirmations about order
Bad Points
Even small items of furniture can't be picked up in store. You have to order and pay an extra £25 delivery.
They didn't deliver when they said.
It was almost impossible to get hold of Cotswold or their carriers when it went wrong. They don't answer phones or e-mails.
If you miss an agreed delivery time they charge you £35.
General Comments
I won't be using The Cotswold Company again. They didn't deliver when they said they would. It was impossible to get hold of anyone at either Cotswold or their carriers, despite repeated trying for two weeks. Eventually got the goods - two small flat packs - but they haven't had the courtesy to reply to my reasonable request that they refund the delivery charge.
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