Northern Rock Mortgage Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 1 rating and 31 reviews

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redmaynes's Review of Northern Rock Mortgage

21st Sep 2006

Overall Rating

2.5 stars
  • Value for money
    2.5 stars
  • Repayment Method
    Interest only
  • Product
    Fixed rate
Good Points

The rate was in the 'better' range at the time.


Bad Points

Lost forms are continuous. Also many unknowledgable and uncaring staff.


General Comments

Lost forms at Northern Rock for mortgage application, then lost information when it came to review the mortgage, then lost forms when it came to apply for further borrowing. They're only answer is to send out another form, which you can be fairly sure will get lost. I even sent the latest form by recorded delivery and they have a record of receiving it, but it still got lost!!!! And the fees i paid for anything i needed to do are ridiculous. I used to be a mortgage broker around 6 years ago and it was as bad back then. Do yourself a favour, stay away, i wish i had!

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