NatWest Mortgage Review

Watch this item
0.8 stars
Average rating for this product is: 0.8 out of 5

From 0 ratings and 11 reviews

Thumb down 0% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Helen of Troy's Review of NatWest Mortgage

21st Sep 2006

Overall Rating

1.5 stars
  • Value for money
    2.5 stars
  • Repayment Method
    Repayment
  • Product
    Variable rate
Good Points

They get there eventually.
Good interest rate but same as many others.


Bad Points

Very very slow.
Lack of communication.
"Lost" paperwork.
3rd party solicitor in another area, an added complication.
Lack of communication to the appointed Solicitor.
Lack of communication between branch and Mortgage centre.
Life policy opened by Natwest and money taken from account over a month before the mortgage was completed. (Was dealt with by insurers)


General Comments

If you want a re-mortgage and you want it fairly quickly and straightforward, don't go to Natwest. SIMPLE. We will be changing after the first year of this re-mortgage.
I requested urgent copy of deeds as we have boundary problems. FOUR times in last two months. Still no joy. They informed me it must be sent to the branch and I need to give the name of an Employee there. Tried that. Still no joy. So the neighbour knocked the wall down anyway.
It seems their Mortgage centre have serious communication problems that they should sort out or lose many more customers in a very competitive market for mortgages.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

Helen of Troy's review has yet to be rated - Be the first!

How helpful did you find this review?


NameProduct TypeDiscount LengthSubsequent RateOverall Cost  
WoolwichStep Lifetime Trackeruntil 30.04.2011(Base+ 2.49%) currently 2.99%3.00% APR
AbbeyTracker2 year4.24%4.10% APR
WoolwichOffset TrackerTerm(Base+ 2.47%) currently 2.97%3.10% APR