bulldog123's Review of Helios Airways
18th Sep 2006
Overall Rating
- Value for money
- Flight From - Tonewcastle england
- Flight on time?
- Comfort on flight
- Flight DateSeptember 2006
- Ticket classEconomy
- Customer service
- Quality of food
Our flight on the way out was delayed by nearly 1 hour. When we arrived in Cyprus we were advised that our luggage was taken off at Newcastle because the pilot did not have enough fuel to get us back to Cyprus & it was cheaper for him to refuel in Cyprus so he'd off-loaded 120 suitcases without telling any passengers. We eventually got our cases 28 hours later, on the way home he could not land in Newcastle airport because of the fog, however planes had been landing there all day so work that one out if you can. So he took us to Manchester where we were taken to Newcastle by coach which took 3 hours. All in all our journey home took 16 hours. I'll never us them again & if anyone does not know they are called A Jet now so beware. Do not use this airline.
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