Mari123's Review of Alltel Mobile Phone Network
18th Sep 2006
Overall Rating
- Value for money
- Signal Coverage
- Time with Network6 - 12 Months
Nice phone
Generally good coverage in our area
Bad Points
Poorest customer service I have ever experienced
General Comments
My Alltel phone which is still under warranty will not hold a charge and constantly drops calls. I have been to the store six times and spoken to the 800 customer service representative four times and still don't have a phone that works. Today they actually asked me to leave the store and not complain in front of their other customers. It's been four weeks! What do they expect me to do?
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