Motorpoint Derby, Derbyshire Review

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2.2 stars
Average rating for this product is: 2.2 out of 5

From 0 ratings and 12 reviews

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mike o polo's Review of Motorpoint Derby, Derbyshire

12th Sep 2006

Overall Rating

0 stars
  • Value for money
    2.5 stars
  • Town/City
    Not Set! Not Set!
  • Customer service
    0 stars
Good Points

Apart from the reasonable price, which transpired to be marginal, there is very little reason to commend Motorpoint.


Bad Points

Patronising salesman, who insisted on trawling through the sales speech regarding add on items. I told him several times that I wasn't interested in anything extra, since the car was brand new and came with a host of extras anyway. He also told me that the conversation may be recorded which made me feel uncomfortable. Also informed that I must purchase Euro number plates and pay 70 for preparation of the vehicle. To top it all, I had to sit through some of it again, with his line manager, no doubt to ensure that he is doing his job and selling as many products as possible.


General Comments

Originally I thought I had a good deal at Motorpoint. However, when I examined the vehicles service book, I noticed that the supplying VW dealer was based in Malta. Therefore I had bought an imported car and no one had informed me of this fact. In conclusion this was the worst car buying experience of my life. So, if you want to save a few pounds, Motorpoint is the place, just make sure that you're not buying an imported vehicle, since it's worth less and they only carry a two year warranty. Be prepared for hard selling salespeople, a lengthy purchasing process, and the additional fees for number plates and preparation. The latter being non-existent.

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