family's Review of El Castillo, Castillo Beach Sol Apartment Fuerteventura
12th Sep 2006
Overall Rating
- Value for money
- Board BasisSelf catering
- Accommodation
- Food
- Location
- Date of stayAugust 2006
- Tour OperatorNot supplied
- Customer Service
- Resort
On arrival the apartment was not even cleaned from the last guests. We had to request it!!! Reception sent us for an 'apology drink' in the Sol pool bar. We got half a carton of what was supposed to be 'Sangria', but it was undrinkable. We went back to the apartment which had been cleaned, only to find that the cleaner must have broken a bottle, and part of it my daughter had stood on, the rest was swept under the bed!! The place was dirty, and I expected someone to shout 'wakey, wakey in the the morning, as Castillo Beach Sol is like Butlins!! Although I am not saying that Butlins is dirty - I only went once in the 60's.
All I can say is we got out of there as fast as we could!! We stayed for one night and with the help of our courier and paying extra, they found us a fantastic hotel.
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