hsbc business bank account review

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Average Ratings

Customer service	1.4/10
Value for Money	1.8/10
Reviewer Rating	1.7/10
Overall Rating	2.3/10

8% Recommended2 out of 24 Reviews

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Review of HSBC Business Bank Account

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By gazzabj on 8th Sep 2006

gazzabj's Ratings

Customer service	1/10
Banked with company	1 year and over
Value for money	1/10
Overall value	1/10
gazzabj's recommendation

Good Points

Branch staff are OK.

Bad Points

The call centre is an absolute nightmare, and they don't speak very good English.

General Comments

Charges on the HSBC Business Bank Account are high after the free banking runs out. I wanted to switch to their Business Direct account which is free, and I had so much trouble getting through to them. I went to the branch, and they said I could do this switch online. I tried that, and the online system said I had to phone, so I called and spoke to 3 different people, before being told to visit the branch again.

I shall be transferring my account to another bank.

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