davidg963's Review of Telecom Plus
7th Sep 2006
Overall Rating
- Value for money
I have been a customer with them for about 4 years, and I cannot fault the service. Just to get all your utilities on ONE fully itemised bill every month is great. But to get them cheaper as well is a real bonus, as is the £50 cashback I get every year. It is a nice surprise, as I tend to forget when it is due.
Bad Points
None that have caused any grief.
General Comments
I have always got through to them very quickly - usually within 15 seconds. Try some other customer service departments and you can wait for ages. I have chopped and changed tariffs with them to gain a better discount, and I have not had any problems, except once when I was charged for a Aim card that I was not using. I contacted Telecom Plus and they refunded the money on the next bill and cancelled the Sim card.
On average, people found this review very helpful
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