Pat Reeves's Review of Kitchen Facades
6th Sep 2006
Overall Rating
- Value for money
Professional, efficient service
Flexible and helpful
Cleaned up afterwards
Bad Points
One drawer front was damaged but this was replaced within a few days without fuss.
General Comments
I read the previous negative reviews and still decided to go ahead with Kitchen Facades. I have not been in any way let down. I got the a far greater level of service than I would expect for my modest investment.
I spoke with the MD of this company about my concern prior to placing my order and he explained that out of 20,000 kitchens they have installed, they have had only 10-20 really negative customers. It just goes to prove that you can't please everybody. If in doubt ask Facades for client references. I did.
On average, people found this review not helpful
Members' Comments onPat Reeves's Review
Ian Brownridge on 16th Nov 2006
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Having read Pat's review I can only assume she is a friend of the MD as the MD refused to speak to me at any point during the horrendous process and as said before only a threat of legal action made the company do anything. 3 out of 4 reviews for them have been very bad, so the MD's report of only 10-20 complaints out of 20,000 kitchens is clearly another lie.