Inghams Review

Watch this item
2.9 stars
Average rating for this product is: 2.9 out of 5

From 0 ratings and 19 reviews

Thumb up 53% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item

tamesider's Review of Inghams

Overall Rating

1 stars
  • Value for money
    2 stars
  • Customer Service
    0.5 stars
  • Have you booked through this tour operator before?
    No
Good Points

This was our first (and last) holiday with Inghams. They have an inflated sense of their own quality of service.


Bad Points

They did not supply the contracted onward rail tickets, half price rail card and fly-luggage labels with the e-ticket they sent us. We expected to be met at Zurich airport and receive these, but the agent just didn't want to know, and said we had lost them ourselves.


General Comments

We travelled to Wengen in July and had the above mentioned problems with Inghams on the outward leg. We had to buy our own tickets, carry our own bags on and off 3 trains on a 4 hour journey - basically organise our own transfer to the Hotel Caprice. The next morning the local rep couldn't have cared less. We followed all the correct customer complaint procedures, and they still didn't apologise for their gaff; they made out still that it was our fault! On reading tripadvisor.com reviews there are endless similar complaints about poor service from Inghams.


Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

tamesider's review has yet to be rated - Be the first!

How helpful did you find this review?