Royal Azur Hotel Review

Overall Rating

The only good points about this holiday was that there was a bed and toilet in the room, although that would be expected in a 1* hotel.

Very dated hotel located in the middle of a bomb site.

The Royal Azur Hotel in Hammamet is not at 5* hotel. I would rate it at a 3* hotel with no nightly entertainment. After taking three hours to get from Monastir airport to the Royal Azur Hotel, we had missed our evening meal and we were told we they could cook us something or give us tomorrow's lunch for free. We asked for them to cook up something for us as we were hungry. We waited in the room for over half an hour and nothing came. We didn't even receive our welcome drinks. We went to reception and cancelled the meal. We went to see if we could find any restaurants, and we found one that was across the road and that was it. That night while we slept and most nights after that, we were woken by loud noises. We didn't realise what the noises were until a few days later, but it was the doors in the corridor. When you opened the door it would swing backwards and forwards for ages. However, it wasn't just the door we could hear on our floor, as we could also hear the doors swing on the floor above us. If you are a light sleep it can be very hard for you to get any sleep.

On our first day, we had been for lunch and been to our welcome meeting. When we went back to our room the maid had not closed our door probably. This is because the doors are so hard to close. You have to slam the doors shut, and we know it wasn't just our door handle that wasn't right, because someones elses door handle had fallen off while they were trying to shut there door.

The first time we had breakfast we were told to sit where we wanted, so when we went to get our evening meal we just assumed that we just sat where we wanted, as we weren't told otherwise. We sat down, ordered our drinks and went to get our meal, and while we were eating the head waiter asked if this table was given to us, and we told him 'no'. He then started to raise his voice at us as if we were in the wrong. First of all we were given no information at all from reception when we arrived. Second of all we walked past all of the head waiters when we came in, and they didn't say a word to us.

The next night we went for the meal, we went to see the head waiter and he gave us a lovely table (not) in the corner right near the doors.

If you pay for something and have to wait for change, you will either be waiting for it for ages or you will not receive it. That happened to us twice. Once we were round the pool and ordered drinks that came to four Dinar, and the waiter was given ten Dinar, and then he never returned with the change. He didn't even come out of the bar area. We asked one of the waiters that was round the pool for the change, and only then did the waiter come out of the bar area. The other time was when paying for a meal, and it was a lot similar to the other time.

As for the night time entertainment, there was none. We had to walk to the sister hotels, the Bel Azur and the Sol Azur, although it didn't take us that long to get there. The entertainment wasn't that good, and most nights there was traditional Tunisian dancing and music, which I thought was quite boring. There was a comedian night and karaoke night, which were good.

The hotel altogether was a big let down, with most things not working, like the indoor swimming pool. Also, not always getting hot water and having a rusted shower head.

We will never return to Tunisia ever again.

Members' Comments onIhateRoyalAzur's Review

• shade on 17th Mar 2007

  We had a fantastic time at the Royal Azur and we are going back for my birthday this year in May. We went out in April 2006, we were made very welcome by the staff and the hotel was out of this world, best holiday we have ever had thank you Royal Azur.