Cinema Paradiso www.cinemaparadiso.co.uk Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

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Andyventsspleen's Review of Cinema Paradiso www.cinemaparadiso.co.uk

5th Sep 2006

Overall Rating

0 stars
  • Value for money
    0 stars
  • Content
    0 stars
Good Points

I don't know! I cancelled it before commencing the free trial.


Bad Points

Poor communications.
Poor explanation of how to activate account on website.
Indignant attitude to complaints.


General Comments

I signed up for a free trial with Cinema Paradiso online DVD rental, but several days later nothing had happened. I emailed to find out why? They claimed to have sent me an email telling me to add more titles to my list.
I received no such email, and it was not clear on the site that I had to have a minimum selection listed.

I cancelled, as I feel that good communication and clarity are essential to running an internet service. If they could not get this right, yet send me a reply to a complaint telling me it's my fault, it did not bode well for a good service in the future. I noted that that they had a low rating on a DVD comparison site I visited, and I can see why!

Screen Select were a far better company, with quick communication and speedy delivery of DVD's

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