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- Royal Bank of Scotland
- Reviewer100's review
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Picture courtesy of Mr Smith.
| Customer Service | 3.6/10   |
|---|---|
| Telephone Banking | 3.4/10 |
| Internet Banking | 3.8/10 |
| Local Branch | 4.1/10 |
| Cash Point Facility | 5/10 |
| Reviewer Rating | 2.9/10 |
| Overall Rating | 2.7/10 |
By Reviewer100
on 4th Sep 2006
| Overall value | 9/10 |
|---|---|
 Reviewer100's recommendation | |
Have a very easy to use internet banking system, use a lot of security measures and have a lot of branches. But the creme-de-la-creme is that I can speak directly to my local bank (even an individual by name) without having to go through a single option button.
Royalties not all it's cracked up to be. If you are already an internet bargain hunter you will already use the same companies they do.
Some fellow reviewers have had some shocking incidences but to date (touch-wood) everything has been fine. You will note from other reviews I have done, Abbey let me down and I moved to the RBS. The number of branches, simple internet banking and direct telephone contact with my local branch swayed it for me. Also from 'people in the know' who work on the inside, I have been advised that their security systems are pretty good which I take as reassurance that my money is safe. Indeed the way my current account card arrived and was authorized was reassuringly rigorous. In the branches I have visited, there are dozens of staff so I never have to queue more than a minute. RBS have the main functions I require of a bank and they suit me fine, just weigh up the value for money the Royalties Account offers you.
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