us airways review

Picture courtesy of mike.

Average Ratings
Flight on time?3.7/10 Based on 97 ratings
Customer service2.4/10 Based on 88 ratings
Comfort on flight3.2/10 Based on 124 ratings
Quality of food1.9/10 Based on 79 ratings
Value for Money2.7/10
Reviewer Rating2.4/10
Overall Rating2.6/10 Based on 192 ratings

View Last 6 Months Only

18% Recommended33 out of 181 Reviews

Review of US Airways

By Donna13 on 3rd Sep 2006

Donna13's Ratings
Flight Date09/06
Flight From - ToNorfolk, VA, USA
Ticket classEconomy
Flight on time?0/10
Customer service0/10
Comfort on flight3/10
Quality of food3/10
Value for money0/10
Overall value0/10
no Donna13's recommendation

Good Points

Customer Service Personnel put into first class after first flight cancelled.

Bad Points

Lost luggage, disorganized personnel...especially in Philadelphia.

General Comments

My fiance is in the US Navy. He will be flying to a ship to defend this country in the Persian Gulf in a week. 48 HOURS after his plane was scheduled to land, he still doesn't have his luggage. This includes his sea bag--filled with every one of his uniforms necessary for him to help defend his country.

Sitting next to him in the USO office at Norfolk Airport this afternoon were 10 Air Force personnel scheduled to hop a flight tomorrow morning to fly to Iraq. Their military bags are also lost.

These are only the circumstances that I know about.

I am beginning to think that US Air is ANTI-MILITARY and against anyone who is willing to risk their lives in defense of our freedom. This is apparently not the first time this has happened to military personnel stationed in the Norfolk area.

DO NOT give them your business.

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