Celebrity Cruises, Century, Western Caribbean Review

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andymitchell's Review of Celebrity Cruises, Century, Western Caribbean Caribbean Cruise

31st Aug 2006

Overall Rating

1.5 stars
  • Value for money
    2.5 stars
  • Nights on board
    3
  • Cabin Type
    Inside
  • Food - quality & variety
    3.5 stars
  • Date of Cruise
    August 2006
  • Itinerary Name
    Taster Cruise
  • Group description
    Family
  • Entertainment on board
    2 stars

The first day on the Century Celebrity Caribbean taster cruise was amazing, except for an emergency evacuation drill which was not professional, and the gangway was blocked by rolls of carpet, which my disabled wife had trouble getting past. The Stateroom attendant was excellent, as was the waiter, but the rest of the crew sorely let this company down. There were dirty toilets and leaking taps. Karaoke was the main entertainment!! Oh yes, and 1 hour show, WHOOPEE!! Staff were asleep on the quayside. Changed itinerary. Unable to pick up TV signal in this day and age. Tenders with doors left open, causing people to be soaked. Useless!

Then comes the customer service department... They have taken months to reply to my letter. It's a good job there was no emergency on-board. They offered £100 future credit with so many strings attached, so it was worthless.

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