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- Haven Holidays, Haggerston Castle
- paulrickett's review
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| Value for Money | 4.2/10  |
|---|---|
| Overall rating | 4.6/10 |
By paulrickett
on 30th Aug 2006
| Value for money | 0/10 |
|---|---|
| Overall value | 0/10 |
 paulrickett's recommendation | |
Clean caravan and site
See below...
I don't normally bother with reviews, but as no-one from Haggerston Castle Haven holiday park has bothered to get back to me with an apology after my comments. Well, here goes...
The actual campsite and our caravan was clean, but that's the good bit done. The place is far to overcrowded. They have a monstrous amount of gaming machines for your entertainment, and for squeezing every last penny out of you, which they are remarkably good at on this site. The swimming pool was filthy and cold, over chlorinated, and there were not enough cubicles and showers for the amount of people they cram in there. The 1/2 queue was not worth it, and the whole complex was filthy and smelled of cigarette smoke. At night we had to wait an hour to get a table in the only non-smoking entertainment hall, which itself was filthy along with the carpet, the bar, the beer and the staff attitude. All I got was abuse when I took a flat, cloudy, disgusting pint back whilst avoiding kids lying on the filth ridden carpet. The "entertainment" was lacking. Four fat blokes stripped to their waists making idiots of themselves. The following night a girl singing to backing CD's, then the police arrived no doubt on the lookout for some undesirable, which there were plenty of. The following night we went to the Main entertainment hall, which was a bit better once we had waited 3/4 hour for a table which we had to clean ourselves, but the stench of fags on all our clothes in the morning was too much, so we didn't go back there. We went bowling only for a load of people to arrive playing football. Giving up, we mentioned it to the assistant manager who said they get too much abuse so they let them get on with it. That is one of the problems with this place, the management don't want trouble so they let the all day beer swilling, smoking, not giving a care what their kids are doing people, who are unfortunately the majority in this place get on with it. Well, they make more money this way, but they won't be making any more money out of us as we'll never go back. We went to a British holidays site in Blackpool once, which was great, but now they have joined Haven it's gone downhill at a rapid rate. Thanks to customer care at Haggerston who couldn't even be bothered getting back to me.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
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