paul1960's Review of Scottish Power
29th Aug 2006
Overall Rating
- Value for money
None
Bad Points
Everything
General Comments
When you first join, Scottish Power sound caring, but after a few months with them, I was kept on hold for around 15 minutes on a premium call rate to Scotland. If one payment is late for any reason you are sent a final warning of contract commitment.
The cost of usage fuel per annum is far too high, and they don't take into consideration that in the summer you use less fuel, so the payments are too expensive. The call centre is always busy, and they have never kept to their appointments.
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