miele g1220sc review

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Average Ratings

Ease of Use	9.3/10
Durability	10/10
Style	8.7/10
Service & Support	6.3/10
Value for Money	8.7/10
Reviewer Rating	9.3/10
Overall Rating	6.3/10

67% Recommended2 out of 3 Reviews

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By rayhook on 28th Aug 2006

rayhook's Ratings

Owned Product For:	1 - 6 months
Special Features	Not supplied
Ease of Use	9/10
Durability	10/10
Style	9/10
Service & Support	10/10
Value for money	10/10
Overall value	9/10
rayhook's recommendation

Good Points

Apparent build quality
Delayed start timer
Quiet operation

Bad Points

Unable to accommodate long-stemmed glasses

General Comments

Having had numerous dishwashers over the years, none of which managed to wash terribly well, we decided to pay extra and buy the Miele G1220SC. Not so expensive really, as it came with a 5 year maintenance contract for £490 delivered from Redhill Appliances.

The first problem was the flow meter which is attached to the cold water inlet. This is about the size of a packet of cigarettes and tells the machine how much water is being taken on so that salt can be dispensed accurately - the wires run inside the inlet hose. In our case, there wasn't room to accommodate the meter and the water supply had to be moved.

Next problem - the machine needs programming with the hardness of the water supply, and pressing the controls as per the instructions had no effect. Several phone calls to Miele (nice people, ordinary phone line [not an 0870] and no hanging on listening to music) resulted in a call out for an engineer. More 'fiddling' by us demonstrated that the machine could not be programmed whilst a time delay was set - which is was as delivered. Once the delay was cleared everything was fine and the engineer cancelled.

The inside of this machine is different to any of our previous machines. There's a separate pull-out tray for cutlery, and inserting wine glasses is something of an art-form. Glasses with very long stems cannot be accommodated unless you buy Miele's 'basket' for them, which then takes up space where saucepans go. It takes some time to learn to live with this one!

Is it worth it? Yes, very much so. The washing performance is excellent and the day to day controls are easy to use. It even takes account of which type of dishwasher tablet you are using (if not using powder). The delayed start timer enables overnight running on off-peak electricity, and it's relatively quiet in operation. Notably, the 'water softener' mechanism gets it just right all the time, irrespective of salt level etc. Glasses are always just on the edge of 'squeaky clean'. If the claimed 20 year life is true, this machine will be excellent value for money. I would have awarded 10/10 but for the long-stemmed glasses issue.

Total Respect: +3