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| Customer service | 1.3/10 |
|---|---|
| Value for Money | 2.8/10 |
| Overall rating | 1.5/10 |
By Chel G on 24th Aug 2006
| Customer service | 0/10 |
|---|---|
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
Livingston branch very helpful
Sales team in East Kilbride branch blunt and disrespectful
I bought a 52 Plate Nissan Primera at Arnold Clark. After one week my car started shuddering violently, so I took it back to the garage who told me that they needed the engine management light to be on before they could see to it. The very next day it came on so it went back. They then cleared the light and said they couldn't fix it, I would need to take it to Livingston, as the garage their is Nissan. Took the car to Livingston who checked it over and called me, due to the fact that East Kilbride wouldn't return their call either. I had to chase the sales guy down to eventually come to an arrangement that I would take it back to East Kilbride to be fixed as that would work out cheaper for them (probably not going to get done right). They offered me a car, which I have to pay £35 to insure for a week, and only got told this as I went to drop my car off. I would highly not recommend this company to anyone.
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